Need help? You've got two ways to reach us — pick whichever is faster for you.
The fastest path. The support widget inside your LiveFans dashboard is connected directly to our team.
Open dashboard →Founders get our Telegram support handle in their welcome message after signup. Refund requests, account changes, and 2257 questions all get triaged the same day.
Already a founder? Your handle is in your dashboard.
One-time setup fee at signup, then you buy video packs ($250 / $450 / $600) when you stream. There's no monthly subscription. 1 video credit = 1 full pipeline run with unlimited personalised DMs across Telegram and Chaturbate. Credits never expire.
All major credit and debit cards via Stripe's secure checkout. We never see or store your card details.
Inside your dashboard, go to Settings → Telegram and either scan the QR code from your phone or paste in your Bot API token. Onboarding takes about 8 minutes.
30-day setup-fee refund if the Service fails to meet your expectations — full details in Section 1.3 of the Terms of Service. Used video credits are non-refundable; unused credits can be refunded on request within 30 days of purchase.
Vision-AI tags your clip, the Mainframe generates a hyper-personalised DM for every fan on your list (using their kinks, location, last tip, and live weather), and you approve and send. You keep full editorial control — nothing ships without your click.
Yes. We don't auto-DM through your Chaturbate account. The tool generates a personalised message for each fan that you paste into CB's native message box — CB sees identical activity to typing it yourself. Zero automation flag.
Your fan list never leaves your browser. We never see a name, never store a list. You own your data — see Privacy Policy.